At CompanyVoice, we:
- Follow a rigorous hiring protocol
- Engineer every aspect of the on-boarding process
- Create consistent, repeatable and measurable workflow processes
- Measure results using Six Sigma methodologies
- Develop and sustain highly effective customer contact strategies
- Record all calls
- Meet your service level metrics
- Provide proven experience in highly regulated, compliant-driven industries
- Obtain accreditations that demonstrate the highest caliber of customer care
- Promote best practice and compliant behavior(s)
- Deliver positive customer experiences