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At CompanyVoice, we:

  • Follow a rigorous hiring protocol
  • Engineer every aspect of the on-boarding process
  • Create consistent, repeatable and measurable workflow processes
  • Measure results using Six Sigma methodologies
  • Develop and sustain highly effective customer contact strategies
  • Record all calls
  • Meet your service level metrics
  • Provide proven experience in highly regulated, compliant-driven industries
  • Obtain accreditations that demonstrate the highest caliber of customer care
  • Promote best practice and compliant behavior(s)
  • Deliver positive customer experiences